Wednesday, June 11, 2003
Bankcard, my ass...
Had a horrid day. The day started particularly bad, so I knew there was more coming n tried to be as cautious as I could. Even so, I got a royal screw towards at the end of the day. Yest nite I stayed in Kavin's place hoping that my journey to work today will b a shorter one. When I got up this morning I had this weird feeling that something is gonna go terribly wrong. Ignoring all that, I got ready for work. As I tried to get my car out of the rather cramped parking space I 'accidentally' scraped the bumper of the car. No damage was done, with little bit of polishing, everything will be back to normal. Rite at that moment I knew this day gonna b a long n a ugly day. Well I was damn rite... On my way to work, more then once, morons on their stupid motorbikes almost rammed into me. Escaping all that, I went to the office to continue my teaching duty for the day. Everything was goin on fine n I thought I was safe for the rest of the day.
At 3, after finishing my lecturing job for the day, I took off n went to the clinic for my appointment. N to my surprise, I was stuck in a massive jam, n it took me 45 mins to get to the clinic, which normally would have taken me little more, then 10 minutes. Reached the clinic stressed to the max n began my quest for empty space to park my car. N to my surprise, the only parking operator decided to close their parking lots for some reason, even though there were ample of empty space. Watelse, I decided to park my car illegally on a reserved parking space. Since I was low on cash I decided to top up my wallet before goin to the clinic. So there I was, trying to use my high-tech 'Bankcard' with chip planted on it. A card which suppose to solve all the problem with illegal withdrawals of money from the ATMs. The ATM machine takes in my card n says 'ACCESS DENIED'. Tried it few times with the same result. Not suspecting anything, I went to the counter n asked the dudette, wats the problem with my card. Well this part of the convsersation ...
dudette takes my card n checks something in her comp…
dudette: sir your card has been blocked.
me : ooookkkk, y ?
dudette: you requested for it.
me : errr i did ? I dun remember doin so.
dudette: Hmmm, give me a minute I'll check with ATM center.
after few phone calls. N some nodding.
dudette: sir the ATM center detected that there was some fraud transaction happened using ur ATM card so they decided to block the card.
me : hmmm, y wasn't i informed ? Isn’t it the companies policy to inform the customers ?
dudette: I'm not sure sir
me : alrite, when was the last transaction n wat is the balance of the account ?
dudette: I can't give u that detail. Y not you tell me when was ur last withdrawl.
me : it's in bdr sunway for the amount of RM 100 on the 8th
dudette: ohhh (with surprised look on her face)
me : so is there a problem here ?
dudette: I’m afraid so. Did u withdraw any money yest or the day before yest ?
me : thinking thinking thinking.... nope, very sure.
dudette: ok sir, there's been 2 additional withdrawal after ur last withdrawal.
me staring blankly : the amount ?
dudette: RM 1010 first day n RM 936 second day.
me, still staring blankly : hmmm, so wat am I suppose to do ?
dudette: I'll make a report to the ATM center n they'll do investigation n will refund the
money if they are sure this is a fraud case involving your account and ATM card.
me :ooookkk, so this is the super security the bank was talking with the introduction of the new card where the customer is being charged RM 8 annually ?
dudette: I'm very sorry sir, yours is the first case. I'm sure they'll do a thorough investigation.
me : they better. Coz I’m pretty sure there’s gonna b more people gonna realize that their card has been all of sudden blocked.
N the conversation goes on n on about where the transaction took place, how n wat goin to happen to my current card n a lot of other anal stuff. aaarrrggghhhhhh
There I was, sitting in her office, pretty much confused, listening to the phone call after phone call she was making to find out wat actually happened. She promised me that I'll know the result of the investigation within 2 weeks. All I hope is the fuckers better refund my money back. I'm still surprised how calm I was through out the entire conversation. Not raising my voice even though I was super pissed. Hmmm, how did I get into this mess.
wat a horrible day...
@ 9:05 PM
A new, brighter beginning, just like the sunflowers.
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Am on a journey through time, growing older with all the accumulated life lessons. With mind painted with wonderful sceneries from the journey of life. This is a place for me to sit back and unwind myself. Hoping this home in the virtual land will someday be a time capsule for me to run down memory lane.
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